News
Digital Delivery Web Site: vms
Digital News
Frequently
Asked Questions:
What kind of PC do I need?
What happens if I have
a MAC?
What
kind of Internet connection do I need?
Which browser
should I use?
Netscape or Internet Explorer
How do I download
my segment to my computer?
Windows Media Player
QuickTime
Real Video
I need to download the Real
Player
I’m having Firewall issues
I need to Activate Cookies..
What
are cookies?
Are
cookies dangerous?
On Netscape
On Internet Explorer
What do I do if my
segment won’t play or download?
Minimum
PC Recommended Configuration:
The VMS application requires the
ability to stream audio and video files.
The minimum configuration needed
to run the VMS Digital News site properly is as follows:
Pentium II class, 200 MHz or better
32MB RAM (64MB preferred)
A high-end video graphics card
Minimum
Mac Recommended Configuration:
Apple Mac G series
32MB RAM (64MB preferred)
A high-end video graphics card.
Connection to the Internet:
Your Internet experience will vary
depending on your connection speed to the Internet.
The time a segment takes to download and the quality of your audio and
video streams is dependant on your connection.
A
minimum connection of 56.6K is required for this application.
Best results are achieved when using a DSL to T1 connections.
If your performance is not suitable, we recommend you speak with your
IT/IS department.
Browser
Configuration:
Netscape:
The VMS Digital News web site
requires version 4.0 or later of Netscape’s browser.
Internet Explorer:
The VMS Digital News web site
requires version 5.5 or later of Microsoft’s Internet Explorer.
How
to download:
Using
Netscape:
1.
Move your mouse over the link to the selected file
2.
Right-click on your mouse and a pop-up window will show.
3.
Click on ->Save Link As..
4.
Save the selected file to your preferred folder in your hard drive.
5.
Open Windows Explorer. Go
to the folder where you just saved the file.
6.
Double-click on the selected file.
It will begin playing in the appropriate folder (Windows Media Player v7,
Quicktime5 or Real Player8)
Using
Internet Explorer v5.5:
1.
Move your mouse over the link to the selected file
2.
Right-click on your mouse and a pop-up window will show.
3.
Click on ->Save Target As..
4.
Save the selected file to your preferred folder in your hard drive.
5.
Open Windows Explorer. Go
to the folder where you just saved the file.
6.
Double-click on the selected file.
It will begin playing in the appropriate folder (Windows Media Player v7,
Quicktime5 or Real Player8)
This site requires that you use Windows Media Player version 7.0 or higher.
A free version of this software is available at:
http://www.microsoft.com/windows/windowsmedia/en/download/default.asp
This site requires that you use QuickTime version 5.0
A free version of this software is available at:
http://www.apple.com/quicktime/download/
Real Video
This site requires that you use
Real Player version 7.0 or higher.
VMS uses G2 SureStream Real Video file encoding.
SureStream allows streaming of files to multiple levels of bandwidth.
Our encoding is targeted to 56k to Corporate LAN/T1 connections.
To Download Real
Player:
A free version of this software is
available at http://www.real.com/player
Choose RealPlayer 8 Basic
Firewalls and the
RealSystem (RealNetworks.com)
Firewalls create barriers in order
to prevent unauthorized access to a network. Think of the Internet as a series
of hallways. Firewalls are the security doors through which some people (i.e.
data) may pass and others may not.
RealSystem content usually passes
through these barriers without trouble, but sometimes it is necessary to change
your configuration settings. With the proper configuration settings, you can
enjoy RealAudio and RealVideo.
What
is a Firewall
A firewall is used to prevent
unauthorized access to a network. A network can be made up of a company's local
area networks, wide area networks, and the Internet, or it can be just an
Internet Service Provider preventing inappropriate access to the files of its
customers.
The firewall's role is to ensure
that all communication between an organization's network and the Internet, in
both directions, conforms to the organization's security policies.
In general, firewalls permit
one-way access to the Internet. Because RealServer and RealPlayer need to
establish two-way communication to stream and receive media content, firewalls
may reject RealPlayer's attempt to establish this connection, and the
RealPlayer's request for a clip will "bounce" off the firewall.
RealNetworks designed both
RealPlayer and RealServer to work with a firewall while still protecting the
company's internal networks. By making a few quick changes to your firewall,
RealServer, RealPlayer, or a combination of the three, you can still use the
security advantages of a firewall while enjoying streaming media.
Additional
firewall information and configuration settings is available at:
http://service.real.com/firewall/index.html
Activating
Cookies:
The VMS News Digital
web site requires that “COOKIES” be activated.
What are
cookies?
Cookies are benign.
A cookie is simply an HTTP header that consists of a text-only string
that gets entered into the memory of a browser. This string contains the
domain, path, lifetime, and value of a variable that a website sets. If the
lifetime of this variable is longer than the time the user spends at that site,
then this string is saved to file for future reference.
For more information on cookies
go to:
http://www.webopedia.com/TERM/c/cookie.html
http://www.cookiecentral.com/unofficial_cookie_faq.htm
Are Cookies dangerous to my computer?
NO. A
cookie is a simple piece of text. It is not a program, or a plug-in. It cannot
be used as a virus, and it cannot access your hard drive. Your browser (not a
programmer) can save cookie values to your hard disk if it needs to, but that
is the limit of the effect on your system.
Netscape
Navigator 4.0
Go to
Edit
Go to
Preferences
Click on
the Advanced
Click on
Accept all Cookies
Click on
OK to exit the screen
Netscape Communicator 4.7
Go to
Edit
Go to
Preferences
Click on
the Advanced
Click on
Accept all Cookies
Click on
OK to exit the screen
Internet Explorer 4.0:
Go to
View
Go to
Internet Options
Click on
the Advanced tab
Scroll
down to Cookies
Click
Always accept cookies
Click on
APPLY
Click on
OK to exit the screen
Internet
Explorer 5.0:
Go to
Tools
Go to
Internet Options
Click on
the Security tab
Go to
Custom Level
Scroll
down to Cookies and click on the
Enable circle
Click on
OK
Click on
YES to Change your security
Click on
APPLY
Click
on OK to exit the screen
Support:
If you are having trouble
accessing the media posted on our site, you can do one of the following:
·
please call your VMS
account services rep,
·
or send an email
detailing your problem to vmsdigital@vmsinfo.com.
·
You can also go the
Support page in the VMS Digital News site.
There you can answer a few questions in regards to your problem, and your
request will be emailed to the Digital Help Desk.
·
The Digital Help Desk
is available at 800.867.0331x5 M-F 8a-9p.
When you call please ask to be transferred to Digital Help Desk.
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